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Cluster Marketing & Communication Executive

COMO Metropolitan London

Property: COMO Metropolitan London 
Position: Cluster Marketing & Communications Executive 
Base Location: London 
Department: Marketing

Role overview: As a Cluster Marketing & Communications Executive at COMO Metropolitan London and COMO The Halkin, you will play a crucial role in supporting the marketing strategies and campaigns across our London portfolio. Working closely with the Marketing Communications Manager, you will be responsible for executing and monitoring marketing initiatives that promote the hotels’ brand, enhance visibility, and drive bookings.

What we will offer you:

  • Competitive salary of £37,000 + service charge
  • Employee rates for all COMO Hotels and Resorts properties worldwide
  • 3 complimentary nights stay in any COMO Hotel or Resort worldwide
  • Employee discounts on Nobu London
  • Career development opportunities
  • £450 for introducing someone to any COMO property
  • Company sick pay
  • Access to free financial advice
  • Access to an Employee Assistance Programme; offering support and advice
  • An exciting calendar of wellness and engagement activities

Key Responsibilities:

  • Assist in the creation and execution of integrated marketing campaigns across digital, social media, print, and email platforms to promote both hotels.
  • Support the development of content for the websites, social media accounts, email newsletters, and other promotional materials.
  • Work closely with the sales and revenue teams, to ensure marketing efforts align with business objectives and drive bookings.
  • Conduct market research to identify trends, competitors and opportunities for new marketing strategies.
  • Monitor the performance of marketing campaigns, producing regular reports to assess effectiveness and ROI.
  • Coordinate promotional events and partnerships to enhance brand awareness and customer engagement.
  • Ensure consistent brand messaging across all marketing channels.

Who You Are:

  • Proven experience in a marketing role, preferably within the hospitality or travel industry.
  • Strong understanding of digital marketing, social media platforms, and email marketing.
  • Experience with content creation and campaign execution across various channels.
  • Creative thinking with the ability to generate fresh and engaging content ideas.
  • Strong organisational skills, with the ability to manage multiple projects and deadlines simultaneously.
  • Proficient in Microsoft Office Suite and marketing tools (e.g. Google Analytics, Canva, Later etc).
  • Knowledge of hotel marketing strategies and industry trends is a plus.
  • A proactive, can-do attitude and a passion for hospitality and marketing.
     

At COMO, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. We pride ourselves on having a safe space for people to visit and work.

As an Earth Check Bronze certified hotel, we are committed to fostering sustainability and corporate responsibility across all aspects of our operations. As part of our team, you will play an active role in shaping and supporting initiatives that align with our environmental, social, and governance (ESG) goals.